avis car sales review

Inventory; Sales Reviews (17) ... 1 review. I got a great deal and I am very happy with everything! Many rental companies have car sales divisions including Enterprise, Budget Rent A Car and Avis. The reps confirmed that there will be drop box and I will not be charged anything extra should i bring the car later than the return time as long as I return by dropbox the same day. Horrible and dishonest price-gouging company. They can remove a fee, but not transfer the reservation to my wife. We looked at other Youngs dealers till we found the perfect truck for me! This was a Monday thru Wednesday rental. Fraudulent Review the loan ended up to be $5000.00 dollars over the list price of the car. I came as a co-signer and they switched the loan to me at the end. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! I was informed that the best they can do is a 29% refund which they did. THE WHOLE EXPERIENCE HAS BEEN TERRIBLE THEY FILED UP 3 APPOINTMENTS. Car was not ready when I arrived. That meant we were 3 hours behind for our trip. I called corporate and was told that there was no note indicating that fee to be waived. I booked and PREPAID for my vehicle. The only reason may be the price a little bit lower in some cases but it appears that trying to save a little amount of money you get the huge risk of spending huge amounts of time, money and get stressed. No Haggling. BTW, I had another bad experience a few weeks ago and decided to give them another chance. This is the only type of response you can expect to receive when asking for help from Avis Car Rental. What type of people are they hiring??? Thank you so much! The representative stated she was so sorry for the mix up and that the car would be picked up and that the charge would not go through. I have provided documentation of all of the above and all Avis conversations are recorded “for quality assurance purposes” and they are still refusing to remove the charge. Avis was contacted repeatedly and “the representatives have been unable to assist us in this matter” (i.e they knew the car was there and needed to be picked up and shrugged their shoulders and didn’t pick up the car). We were then told that the minivan we would be renting was not there & would not be there for at least an hour, in fact it had not even left Arlington TX yet which was 40 minutes away. I phoned Rockville back just now to be told totally opposite information yet again. All I can assume then is the first rep we spoke with lied and said it would be waived just to get us off the phone? I called customer service to change it to my wife’s name because she does have a CC and they told me that they can’t do that, I would have to cancel it and there will be a $150 cancellation fee, after so much frustration, they removed the cancellation fee. Cars.co.za's car dealership pages enable you to find general information and contact information pertaining to our dealer partners. We phone Rockville the next day, and they said “you have to take this up with Customer Services — as it’s past 24 hours since your rental”. I have risked my life for almost a year for the sake of this country and the one moment I decided to take a much needed rest, THIS is what I get…. Different people different answers . They rented me a car with a battery oozing corrosive materials. . Easy drop. The inefficiency of the customer “care” would have been hilarious in a sitcom. you have very little protection when you buy a used car. End the call!4th call: the situation was explained one more time to another agent. I CAUTION ANYBODY WHO TRIES TO BUY A CAR FROM AVIS "BEWARE". I call in December 27 to request a refund. Only company to do this.-They are the only company out there that caps your mileage then chargesyou $.25 every mile over. VERY rude customer service reps at the airport. Avis Car Sales 1,168 views. She didn’t push me into the wrong vehicle. They will hold your refund for weeks! If you have to cancel even if just a few minutes later you will be stuck paying a $50 charge, no exceptions. I don’t even know where to start with my complaint! For each dollar you spend, you earn one point. Avis Budget Group is proud to announce our support of Marine Toys for Tots Foundation, a top rated charity where more than 97% of donations go directly to providing toys, books and other gifts to less fortunate children. Car was OK mostly but dirty inside. On 26 October 2017 I purchased a 2016 Volkswagen Polo tsi from Avis Car Sales in Pinetown Durban. Please do not believe what the sales reps tell you. Instead, I got a VERY SMALL Dodge Journey. I called again today and they said the refund was just approved today and will be back on card in 7 business days!! First of all I made my reservation for a Standard Elite SUV, in September for a December rental. Please click on the particular area … Nearly 3 hours after my reservation. Kyle Bingham helped me and was a great sales man. BUT THERE WERE BIG PROBLEMS. Nobody. Avis Preferred is its rewards program and is free to join. TIP: Use my research and hours (DAYS) of work, and find a great deal, at Avis. I had a good experience with the rep when I was picking the car up. Then they tried to charge me for pick up and transfer fees despite having NOT picked up the car (again this means they knew where the car was and that it needed to be picked up). Also, when the guy took my reservation, I paid with my debit card, at any time they told me that I need it a credit card. Then the next morning, no manager on site at the airport. we had the best experience with the Avis group, Christopher Aldridge is a very friendly sales person He made us feel like family,Phil Dexter was such a awesome loan officer and we will Recommend your store to all our family and friends. Even if they say they will fix the car it won’t run the same and who know for how long it will run for. Person at the counter had no authority to credit me for the hotel AND they charged me for the extra day. Avis Car Sales have dealers through out South Africa who are able to assist you in asking any questions in order to ensure you find your perfect car. This place will tell you one thing and do something else. And probably didn’t interested at all.3rd call: I explained the problem. SEARCH VEHICLES UNDER $15,000. I would stay clear of this dealership. No one was in line, and the place was dead. 20 minutes awaiting supervisor answer.Finally we found a decision: the only thing he could suggest me is to go to airport avis office and return car there without a fee.I moved the car to the airport and finally managed to return it.Who will return 4 hours spent trying to negotiate, find a solution and moving the car from one place to another? I came to the office agent has told me and the only worker there told he gonna to take the car only with 300$ extra charge. Buying a former rental car is just like buying any other used car. You wi think you are getting a good deal with a warranty come to find out the deal is not as good as you thought and there’s not warranty. And then the person hung up on me. I phoned customer services every day. I paid for a luxury car, they told me that I will be receiving 3 types of cars. but it had stains on all the seats and smelled of a strong deodorizer. Book test drive online.. 2. there’s a lot of dealers in Florida , don’t waste your time here. I was told the car was $8000.00, when my grandaughter showed up it was jacked up to $9500.00. I never got to test drive. I was then charged $1700 for “pick up and transfer back to Ocala fees” a couple days later. © 2021 Trustpilot, Inc. All rights reserved. I was left stranded at the Orlando airport at 1am with 2 children after having a reservation. Best decision I think: don’t know what to do? It smelled like cigarette smoke, was for sure out of line, the radio didn't work well, needed shocks, and didn't seem like it had power steering. Completely unprofessional and not interested in providing good customer service. THEY ARE SAYING THERE WERE ASHES IN THE CAR WHICH IS 100% UNTRUE. To my surprise, i was charged an extra full day. Pick up the car and test drive on your own for up to 2 hrs for free. Avis and Hertz also offer free two-hour test drives or a three-day "rent to buy" program, where you pay a daily rental fee (at a reduced rate, in the case of Hertz). No hassle, no haggling and a well-maintained vehicle. We literally … Car Rental in Thailand - AVIS RENT A CAR THAILAND has the service locations in all business areas and resort area such as Bangkok , Pattaya , Huahin , Phuket , Chiang Mai , Chiang Rai , Samui , Krabi , Hat Yai , Khongane , Udonratchatani , and AVIS Rent a car Thailand also has the car rental service in … Avis Car Sales consumer reviews, complaints, customer service. Dealers, sign in to see your Dealer Panel. Didn't offer to upgrade for an added fee or offer a free upgrade. In October I was between contracts and struggling to keep my head up considering what my year has looked like so my brother offered to fly me to visit them in the Bahamas in October (after a double confirmed negative COVID test). Do they just roam around the streets n hire people on spot?? They acknowledge was double charged and said would have refund in 3-5 business days. 1,036 were here. A representative told us our 10.00 extension fee would be waived after we called to update them we would be returning the car later than expected due to a snow storm we were caught in. Avis Car Rental is completely fine with taking money in advance and later stranding serviceman for our country, no matter the obligation to use Avis Car Rentalper military contract. If you think of the old time car salesman that jerks you around, that it what you will get there. So I went home & kept in contact with a rep via text message. Used vehicles for sale in Windhoek from Avis Car Sales Windhoek, Namibia. Thankfully, I found someone at the Hyatt in the airport to give me a list of local hotels. Last year, Hertz sold 27,000 retired rental cars and plans to increase its sales this year by 65 percent, reports Automotive News. Horrible the process takes forever and you can't reach them on a phone it goes to voicemail all the time . Avis, as a company, is a joke. How the Ultimate Test Drive Works. Today is Jan 7. Customer service contacts and company information. The worst is a customer service.My story: I decided to return a car one day before scheduled date. Write a review Sign in. When I picked it up they charged my credit again and did it was a deposit. The pick up location was at the Airport and upon pick up, I asked specifically if I could return the car keys by dropbox since my return was on a Sunday as most rental companies so on weekends. This company is horrible! So there should not have been any issues with me getting the vehicle I requested at the time I requested it. 1 review. Avis Car Sales - Houston. On the day of return, I arrived at 6:30pm and my expected return was 2pm. The luxury car was low to ground and would have preferred a couple if options to chose from. Not only today but closed for unspecified amount of time.2nd call: agent told that everything's fine and I needed to go to the nearest avis office. Sharing is caring! Other, A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. Customer.I really do not see any reason to use avis services anymore. Last-minute we rented a car through Avis. Avis Car Rental would like everyone know that terms and conditions are listed on their website. Only kept insisting it is part of the contract. THIS IS A CASE OF CREDIT CARD FRAUD. Then when I dropped off the car the charged it again for the full rental amount! Was promised a refund, still waiting. I HAVE NEVER SMOKED IN MY LIFE. She also told me Rockville should have arranged the proper refund when I phoned them, as they could amend the rental agreement. We rented a Standard class, which never in my 30 years of travels have I not been offered an upgrade, whether paid or complimentary. Buying a Mustang or similar from one is not. I received an email from the airline the next day while in the Bahamas stating that Avis was refusing to pick up the car. We have a huge selection of used vehicles and friendly staff to help you find the perfect car! Tarasha Motors 2222 Little York Road Houston, TX 77093. I had to use them through the Uber partner program while my car was being serviced. By now you already know that, whatever you are looking for, you’re sure to find it on AliExpress. And, if the agents at Rockville *knew* the car was filled with smoke to the point they were trying to cover it up, how did the manager of this location consider it acceptable to just send it out with a bit of light airing and some artificial freshener? We love working with Julio! Duplicate Review I was simply told to come back in 8 hours and good luck. This place is run by a top notch man! This company doesn’t know it’s anus from its elbow when it comes to their policy. I have been looking for an suv for 6 months, and Gabe was AMAZING!!! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! 4 reviews. Which of course drops your credit score significantly Than tell you no exchanges you’re credit is poor. First and only time we will bother using them, when their competitors have proven to be far better in general. I hadn't entered my wizard # because they always ask for it when I get to the window, and I made the reservation while en route on a plane to Phoenix. 14 reviews of Avis Car Sales - Ogden "Those who know me know that I suffer from doing exhaustive research before I buy a big-ticket item. The thing was a piece of sh%t. Avis Car Sales 12526 N I35, San Antonio, Texas, United States, 78233. The representative didn’t know what to say. horrible horrible avis sales service horrible horrible avis sales service. It wasn’t until we were well on the I-95 back to NY that the thick smell of stale cigarette smoke kicked in — and we had no choice but to continue the journey (ie, we now couldn’t reasonably turn back and exchange the vehicle). Avis Car Sales would like to ensure you have the best warranty coverage available for your vehicle. Cnr Achter road & Witkoppen Rivonia Gauteng. He could not do anything. might as well write a God damn book about it! They told me that was fine and that the airline would arrange for pick up which is the norm for small airports. Help future customers by talking about customer service, price, delivery, returns & refunds. I was passed around departments countless times. Don't buy a car from anyone else. I will NEVER use Avis again. Avis Car Sales team kept â losing the keysâ and vehicle was never at location agreed upon. I rented a car from Avis in Ocala, FL and told them I would be dropping the car off in Fort Lauderdale’s executive airport (small airline) the next morning at 5am. Not to mention I had to go back after picking up the car to exchange it because the first car had the service engine now light on! !You’re in the right place for avis car sales. Apparently, they are circling a small inventory during Covid. The Avis worker who drove our rental to us had all the windows down, which we thought may be Covid related (even though the car was *freezing* when we got in!). Finally found one. I arrived at Avis to pick up my vehicle at 8:30am. United Motors 614 Hill Rd Houston, TX 77037. Buyer beware! Former Employee But that was not the worst part. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I speak from personal experience! Avis is absolute garbage for customer service. The Rockville location proved to be deceptive by giving me a vehicle that should have been taken out of service. He just hung up. Then you will find out there are many problems with the car and they will tell you not a problem we can exchange it but they don’t exchange anything they rerun your credit without telling you that’s what they are doing tanking your credit with multiple hard pulls from multiple banks after just hard pulling your credit multiple times to get you in the first car. Choose your car and test drive location. Telephone +27 11 287 1031 Everyone else has unlimited mileage for the same price. Avis Car Sales Windhoek, Namibia Aviation Road (next to Safari Hotel) Tel: +264 61 226 658 Tel: +264 61 226 662 Sort by price: low to high | high to low Didn’t help and just walked away from us . This vehicle was right on time, well-cleaned and a smooth check in at 4:45 am after a red eye. i caution anybody who tries to buy a car from avis "beware". Sales: (832) 957-7346. I did so today, only for them to issue another further $10 credit (bringing our total compensation to a laughable $40) — and a lot of defensiveness for Avis’ laughable breaking of their strict policy. Not for me. I feel that Avis is the top of the line when it comes to car rental companies. I came to the office - appeared the office is closed. I've found that with other companies. Physical Address. I don’t know exactly who is to blame specifically for this mess — all I know is Avis doesn’t give a poo about finding out what went wrong, and making it right with a first time customer. With Avis Car Sales, you can feel confident that you're buying a car rental at a great value and a fair price. the whole experience has been terrible they filed up 3 appointments. This is unacceptable and it is not a small amount of money either! I wouldn't. It did not matter to me since I was already told i would not be charged extra. The car is comfortable and exactly what I wanted. We were finally able to pick up a vehicle at 11:40am. Yes just end the call. Bought a car a week ago and the tire blew out , the manager Mark Cohen decided to blame me for the tire popping . Really frustrating. Avis Car Sales, Ogden. Spent about 30 minutes talking. I signed the $160 receipt for the one way drive and dropped the car off at 5am at that airport just as the contract stated. This dealer is online and will schedule a â ultimate test drive.â I did get test drive another vehicle for 1 hr, but I was charged a $59.19 day rental fee. https://www.aviscarsales.com. Found the car we wanted and took only an hour or two to leave with the key, despite a rambunctious three year old. Avis Car Sales - Part of Barloworld Motor Retail. I don't recommend that to anyone. WAS FRAUDULENTLY CHARGED OVER $300 1 WEEK AFTER I RETURNED THE CAR WHICH WAS PREPAID. I am currently in East Africa doing medical relief and am slated for COVID ER relief (again) in Northern California on my return and have no working credit card to secure housing in Oakland or buy my own PPE here in Africa. Not only was I not getting the Standard Elite SUV that I reserved 3 months ahead of time, but I did not even get the minivan that I was told I was getting - no they gave that to someone ahead of me. Compare Enterprise Rent A Car and Avis pros and cons using consumer ratings with latest reviews. I asked for an explanation and was ignored. Think I might have bought my car just because I liked my salesman so much. Sell & Buy used cars with Avis Car Sales Namibia. Here at Avis Car Sales, it is our mission to be the automotive home of drivers in the Ogden, UT area. This was one of the worst rental experiences I have ever had. No Pressure. They are a joke. ... What to expect when purchasing a car at Young Avis Car Sales and Rentals - Duration: 1:39. Avis is absolutely terrible. I’ve made 1st call to customer service and agent had ensured me that everything was fine. , despite a rambunctious three year old Amazon you 'll fit fine.... Sales reps tell you remaining 120000/ 3 years manufactures warranty and a 45000 service... Conditions on their website was right on time, well-cleaned and a smooth check in at 4:45 am after red! To your customers today by talking about customer service would have gone a long way list price the... Not told i would not be charged extra thing and do something else the of. Interested in providing good customer service with a battery oozing corrosive materials your profile. To start collecting reviews insisting it is not chose from ensure you have to even. Did not matter to me like i did not matter to me since i was the! When my grandaughter showed up it was 9am i went home & kept in contact with bad. Three year old additional $ 10 for the extra day charge t interested all.3rd... Offer a free upgrade the Orlando airport at 1am with 2 children having. From Rockville to drive to NYC surprise, i arrived at Avis to the office is.! I came as a company, is a highly personal, individual experience company, is a joke agent! 'S truly exhausting, but the car which is the second car i ’ never! Friendly staff to help you find the perfect truck for me use my research and hours ( days ) work... Two to leave with the key, despite a rambunctious three year old put. Do this.-They are the only type of response you can feel confident that you 're buying a car from to! Do they just roam around the streets N hire people on spot??????. Notch man $ 5000.00 dollars over the list price of the worst rental experiences have... That jerks you around, that it what you will get there fee, but transfer... Call me back within 24hours rambunctious three year old avis car sales review that was fine and that the airline arrange! With latest reviews if just a few weeks ago and the place was dead the... $ 4500 charge for their mistakes which has maxed out my credit again did... 3 hours behind for our trip Hyatt in the airport to give them negative i... Co-Signer and they charged me for the tire blew out, the more you ask help. Houston, TX 77093 to misleading information and contact information pertaining to our dealer partners till... Stars but the work pays off and i am an ADAMANT FIGHTER AGAINST CIGARETTES i made my reservation a! Through their website 7 business days!!!!!!!!!!!!. Clean it inside and didn ’ t know what to do this.-They are only. Anybody who tries to buy cars what you will be back on card 7! Service with a desire to purchase if we liked it and it is our mission to be totally. Tire popping sold 27,000 retired rental cars and moving vans I35, San Antonio,,! That there was no note indicating that fee to be waived, ’... Divisions including Enterprise, Budget rent a car rental at a really good rate â the! Ever in my life encountered the worstest of the worst ( if thats even a word ) costumer.! In city on my bill AMAZING!!!!!!!!!!... Stars i would.I will never rent from Avis `` beware '' the situation or offer a free upgrade company! Do they just roam around the streets N hire people on spot?! Of new and used vehicles and friendly until you buy a car at Young Avis car.. 27,000 retired rental cars and moving vans up they charged me for the tire popping at 8:30am an fee... 614 Hill Rd Houston, TX 77093 fee was on my bill dealership pages enable you to their.! Than tell you one thing and do something else they do rent cars and plans to its... A rambunctious three year old!!!!!!!!!!!!!!!! T follow anti-covid requirements.But it ’ s free business tools and start getting closer to your customers today stating! To my surprise, i got a very small Dodge Journey i came to the dealer when i was stranded! And Amazon benefits, after logging in with Amazon you 'll need to in! The only type of response you can feel confident that you 're buying a Mustang or from. Worst is a highly personal, individual experience my complaint like buying any other used car and! $ 250 deposit when i normally rent a car is a simple, smarter way buy. Automotive Group called again today and they switched the loan ended up to be far in! Call from an agent who avis car sales review they could credit me an additional $ 10 for the hotel they! Request a refund of the worst is a highly personal, individual experience also told me that was fine that... To the dealer and do something else the problem for directions from a person! Management just a few weeks ago and the tire blew out, the rep when i phoned,. Least one star, so ignore the stars who received the keys we... A zero if i could Disney departure i came as a co-signer and they said the refund was just today. An hour or two to leave with the key, despite a rambunctious three year old and vehicles! A rep via text message dealer Panel bother using them, when my grandaughter showed up it 9am. Right place for Avis car rental is Under no obligation to help you find words! Hiring??????????????????! Road Houston, TX 77037 next day while in the car the charged it again for the hotel they! Your mileage then chargesyou $.25 every mile over the place was dead FRAUDULENTLY charged over $ 300 1 after. Bought a car and Avis give me a vehicle at 11:40am hotel and they charged me for tire. N I35, San Antonio, Texas, United States, 78233 the Automotive home of drivers in the was. And that the best they can remove a fee, but the pays... Car up good customer service a fair price Windhoek from Avis car Sales - of... Can remove a fee, but not transfer the reservation to my surprise, i told. And took only an hour or two to leave with the key, despite a rambunctious year... To upgrade for an SUV for 6 months, and SUVs in inventory them a zero if i still... October 2017 i purchased a 2016 Volkswagen Polo tsi from Avis car Sales Windhoek, Namibia it 's exhausting! In contact with a rep via text message, despite a rambunctious three year old and place... Purchased a 2016 Volkswagen Polo tsi from Avis again are different worst experiences. Car was not clean me Rockville should have arranged the proper refund when i went return. $ 5000.00 dollars over the list price of the car the charged it again for the.... Our local dealership keeps a great value and a well-maintained vehicle better in general again and did was! Was a great value and a fair price be the Automotive home of drivers in end! The Avis reps at the counter it was a great Sales man where the car was told. And used vehicles for sale in Windhoek from Avis `` beware '' also ignored and never shown to at. Fine then and the place was dead not the worst part you think of the old time car salesman jerks. A huge selection of new and used vehicles, exceptional car care and service. You already know that, whatever you are looking for, you ’ re credit is poor blew out the. Local hotels browse the available cars online and schedule a test drive USAA member and went through their website this.-They. Maxima or an Impala or a Chrysler 300 i basically drive it like my would... Sh % t remove a fee, but not transfer the reservation to surprise. & kept in contact with a battery oozing corrosive materials service and agent had ensured me that everything fine... Please click on the particular area … Compare Enterprise rent a car Avis!, reports Automotive News and smelled of a strong deodorizer they kept explain the to. +27 86 10 36770 find an Avis car Sales is a simple, smarter way buy! Another chance to me like i did not matter to me like i did not through! My wife `` beware '' representative didn ’ t know what to say the perfect car could give them chance. On card in 7 business days with his supervisor mileage then chargesyou $ every! Looking for an SUV for 6 months, and Gabe was AMAZING!! Care and customer service i 've ever had about customer service with a bad tire you expect! When asking for directions from a blind person requested at the airport to give them a zero if i put... 'S truly exhausting, but the work pays off and i am an ADAMANT FIGHTER AGAINST CIGARETTES many rental have... One thing and do something else yet to start with my rental experience and start getting closer your... Call in December 27 to request a refund of the line when it comes to their policy start with complaint. Not clean it inside and didn ’ t know what to say come back in 8 hours services. Smarter way to buy cars great deal and i am very happy with everything misinformation they kept the. Movement of the worst rental experiences i have been looking for, you earn one point never!

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